Terms and Conditions

This website is owned and operated by Kes-Vir Swimwear – Incy Wincy Ltd. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [description of what is offered on your website]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 

The prices we charge for using for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

 

 

Returns and Refunds


All goods must be returned with 14 days of receiving them.

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

 

To be eligible for a refund, your item must be:

  • Unused and in the same condition that you received it.

  • It must also be in the original packaging.

  • The item/s must not be worn, soiled, used, submerged in water.

  • All product packaging must be in good condition and returned.

  • Must not be disposable goods such as nappy liners and disposable swim briefs cannot be returned. We also do not accept products that are intimate or sanitary goods.

  • Additional non-returnable items: Gift cards; Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted (if applicable)

 

Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied

to your credit card or original method of payment, within a certain amount of days for the product and not postage.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at
enquiries@kesvir.co.uk


Sale items (if applicable)


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.